Privacy Policy
GymFi respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how GymFi (Private) Limited collects, uses, and protects information when you use our website, mobile application, and related services.
By using GymFi, you agree to the collection and use of information in accordance with this policy.
1. About GymFi
GymFi is operated by GymFi (Private) Limited, a company incorporated under the laws of Pakistan.
GymFi provides a digital platform that connects users with gyms, fitness services, events, and related wellness services.
2. Information We Collect
We may collect the following types of information when you use GymFi.
Personal Information
Information you provide when creating an account or using the platform, including:
- Name
- Email address
- Phone number
- Profile information
- Account credentials
Usage Information
Information collected automatically when you interact with the platform, including:
- App usage data
- Device information
- IP address
- Browser type
- Location data (if enabled)
Transaction Information
Information related to purchases or bookings, including:
- Payment details (processed by third-party payment providers)
- Credit purchases
- Booking history
- Gym visit records
3. How We Use Your Information
GymFi may use your information for the following purposes:
- To create and manage user accounts
- To provide access to gyms and services
- To process payments and transactions
- To improve our platform and services
- To personalize user experience
- To send service notifications and updates
- To prevent fraud or misuse of the platform
4. Location Data
GymFi may use location information to:
- Show nearby gyms
- Display relevant fitness events
- Improve location-based recommendations
Location services may be turned off through your device settings.
5. Sharing of Information
GymFi does not sell personal information.
However, information may be shared with:
Partner Gyms
Limited information may be shared with partner gyms to facilitate bookings or check-ins.
Payment Providers
Payment information may be processed through third-party payment service providers.
Service Providers
GymFi may use third-party service providers for:
- Hosting
- Analytics
- Payment processing
- Customer support
These providers are required to protect your information.
Legal Compliance
Information may be disclosed if required by law, court order, or regulatory authorities.
6. Data Security
GymFi takes reasonable technical and organisational measures to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no internet-based service can guarantee absolute security.
7. Data Retention
GymFi retains personal information only as long as necessary for:
- Providing services
- Legal compliance
- Business operations
Users may request deletion of their account, subject to applicable legal requirements.
8. Your Rights
Users may have the right to:
- Access their personal information
- Update or correct account information
- Request the deletion of their account
- Withdraw consent for certain data uses
Requests can be submitted through GymFi support channels.
9. Third-Party Links
The GymFi platform may contain links to third-party services or websites.
GymFi is not responsible for the privacy practices of those external services.
Users are encouraged to review the privacy policies of third-party platforms.
10. Children’s Privacy
GymFi services are intended for individuals 18 years or older.
GymFi does not knowingly collect personal information from children.
11. Changes to this Privacy Policy
GymFi (Private) Limited may update this Privacy Policy from time to time.
Updated policies will be published on the GymFi platform or website.
Continued use of GymFi after updates indicates acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
GymFi
Email: hello@gymfi.app
Website: gymfi.app